Can't view bills just comes up restricted access

[Bethcx]

Can't view bills just comes up restricted access, trying to use sky mobile

[caesarome]

@Bethcx 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi, thank you for escalating this. We sent an invite to Betchcx.

[Greenfingers001]

Update:

Spoke with @Bethcx and there's no products ordered or account to check out, customer needs to order using https://www.sky.com/shop/mobile when signed out of a sky id, any issues try ordering using an alternative email address or contact sales who can create an account and order the required device(s) and plan(s)

Thanks again for the escalation have a great day 🙂