When I try to sign up for Sky it seems to find an old account that I had years ago and asks me for the first couple of digits of the bank account I used for the direct debit. I enter these correctly, but it then takes me to a page where it says I can't continue online and I have to call.
Do sky want my business or not? I've not been a customer for a few years now and I'm trying to return but it seems impossible.
Even if I create a new sky ID with a new email it seems to detect the old account based on my home address.
The old account is inactive and I've unlinked it from my sky ID.
