Discussion topic: Can't sign in to MySky account on PC or laptop.

This message was authored by: ecardiff1977 · ‎10 Feb 2025

I'm constantly getting the below weeor when I try to sign into my sky account. I only get this while signing in using my Laptop and it is not happening via mobile.

https://www.sky.com/signin?errorCode=generic-onboarding-error

Emlyn

This message was authored by: caesarome · ‎10 Feb 2025

Have you tried using a different web browser ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: ecardiff1977 · ‎10 Feb 2025

Yep, using different browsers, laptops. Makes no difference.

This message was authored by: MightyQuinn · ‎10 Feb 2025

Hi @ecardiff1977 Have you tried InPrivate or Incognito. Also make sure that you start at the root web address sky.com and not from favourites or a link.

Welcome to the Sky Community

This message was authored by: ecardiff1977 · ‎10 Feb 2025

Yep, the actual URL when I copy on from the SKY site is

https://www.sky.com/signin?successUrl=https%3A%2F%2Fwww.sky.com%2Fsignin%3FsuccessUrl%3Dhttps%253A%2...

Looks a bit weird to me

Discussion topic: Can't sign in to MySky account on PC or laptop.

Can't sign in to MySky account on PC or laptop.

All Replies

Re: Can't sign in to MySky account on PC or laptop.

Re: Can't sign in to MySky account on PC or laptop.

Re: Can't sign in to MySky account on PC or laptop.

Re: Can't sign in to MySky account on PC or laptop.

Was this discussion not helpful?

Search Sky Community

Start a new discussion