Discussion topic: Can't see my bills

This message was authored by: c0ralie · ‎27 Dec 2022

I can't see my mobile bills online or on the app - it says "Restricted". I have tired multiple browsers, tried reinstalling the app - nothing is working. As far as I am aware, I am up to date on all payments.

When I try to get help on the sky website, the digital assistant sends me a link to a bill which then shows a message saying my first bill hasn't been created yet - this is not the case.

Any ideas??? I need a copy of my latest bill.

This message was authored by: caesarome · ‎27 Dec 2022

Does this link not work for you:

https://www.sky.com/manage/bill/

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This message was authored by: c0ralie · ‎27 Dec 2022

@caesarome

It just says "We haven't yet created your first bill, please check back soon" - but I have had the account for ages and have definitely paid bills.

This message was authored by: caesarome · ‎27 Dec 2022

Are you logged in with the correct details ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Can't see my bills

Can't see my bills

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