10 Jan 2024 09:13 AM
Posted by a Sky employeeThanks for escalating. We've sent an invite to @Tashah1.
25 Jun 2024 10:53 PM
hello,
im having the exact same issue, please can someone help urgently?
Thanks
becky
26 Jun 2024 05:40 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
26 Jun 2024 08:29 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @RebeccaTempest to chat.
13 Aug 2024 01:20 PM
Hi, we're having the exact same issue linking a sky ID to my account. Could someone please escalate this so we can speak to someone from Sky to fix it?
Thanks
13 Aug 2024 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
13 Aug 2024 03:03 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @HughB1.
No problem. Browse or search to find help, or start a new discussion on Community.
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