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Discussion topic: Can’t link sky id to my account

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Can’t link sky id to my account

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Tashah1.

Thanks
Tom
This message was authored by RebeccaTempest This message was authored by: RebeccaTempest

Re: Can’t link sky id to my account

hello,

 

im having the exact same issue, please can someone help urgently?

 

Thanks

 

becky 

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t link sky id to my account

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaTempest 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Can’t link sky id to my account

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @RebeccaTempest to chat.

This message was authored by HughB1 This message was authored by: HughB1

Re: Can’t link sky id to my account

Hi, we're having the exact same issue linking a sky ID to my account. Could someone please escalate this so we can speak to someone from Sky to fix it?

 

Thanks

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t link sky id to my account

Posted by a Superuser, not a Sky employee. Find out more

@HughB1 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Addie15 This message was authored by: Addie15

Re: Can’t link sky id to my account

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @HughB1.

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