Can't change skyid email address

[DSHusky]

I need to change my sky ID email address as the current one is my email address and I need to change it to another one but it keeps saying "your email address could not be updated please try again later"

[caesarome]

Do you want to change the email address that si used as your household address or is it used as the username part of the login ?

[DSHusky]

Sky ID email address

[caesarome]

That doesn't really answer my question so I take it you don't use it to login with ?

[DSHusky]

Ah, it is one that is used to login with. 

[DSHusky]

Sky changed it to my email address so that my netflix account would work through sky but now I need it removing and another one using to replace it

[caesarome]

As you did before you will need to call Sky and ask to speak to their ID team, I would suggest waiting until Monday now as they might not be available this time of day on a Saturday.