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Discussion topic: Can't cancel sky sports or sky cinema

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This message was authored by Jo225 This message was authored by: Jo225

Can't cancel sky sports or sky cinema

I am trying to cancel sky sports and sky cinema as I am not doing well financially. I cannot get hold of sky

 

I have tried to phone 3 phone numbers starting with 0818 but this chat wont let me type the number out.  Also on a 1800 number. Still no luck.

 

Nothing gets through?

 

So I treid to text SMS them 

message failed

 

So I tried to whatsapp them, that won't work as I'm on a laptop 

So then I have registered a complaint on a form

 

How do I cancel something or get hold of sky?


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Can't cancel sky sports or sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Jo225 

That the ROI number. Change the flag in the bottom corner to the Union Jack for a 0333 number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't cancel sky sports or sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Jo225 

Presumably you're in the ROI as you mention the 0818 number? If so what's happening when you call? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Jo225
Topic Author
This message was authored by Jo225 This message was authored by: Jo225

Re: Can't cancel sky sports or sky cinema

Hi

 

No I am in Manchester but thats the number given when I click for help on my sky account on my laptop - just gives me that number.  It keeps saying call ended as soon as I dial.

 

Quite frustrating!

 

Thank you 

Jo

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Can't cancel sky sports or sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Jo225 

That the ROI number. Change the flag in the bottom corner to the Union Jack for a 0333 number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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