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Discussion topic: Can't access my account services and can't link Sky ID.

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This message was authored by Jae2321 This message was authored by: Jae2321

Can't access my account services and can't link Sky ID.

Hi,

 

I can't access my broadband services despite having a contract and using the product presently. All the advice given on https://www.sky.com/help/articles/sky-id-link-tv-broadband-talk  has failed as following the link does not bring me anywhere.

 

Please can I speak to someone on the phone to get this resolved as the advice given simply does not work.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can't access my account services and can't link Sky ID.

Posted by a Superuser, not a Sky employee. Find out more

@Jae2321 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

 

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