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Discussion topic: Can’t access VIP rewards

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This message was authored by Emsred This message was authored by: Emsred

Can’t access VIP rewards

When in the app and I click to access VIP rewards it takes me to website that then say's can't access. 

I have looked to contact Sky but all the different options are a nightmare 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t access VIP rewards

Posted by a Superuser, not a Sky employee. Find out more

If you are doing this on a mobile see if it works where connected to mobile data instead if you are using Wifi, or if using mobile data try using it when connected to a Wifi connection.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can’t access VIP rewards

Posted by a Superuser, not a Sky employee. Find out more

@Emsred 

Although there are probably less staff in today and tomorrow have you tried calling? They can do any transactions for you. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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