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This discussion topic is read only Discussion topic: Can some one please help me. My Sky Bill and Sky Messaging Service

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Message posted on ‎01 Feb 2022 10:29 AM - last edited: ‎01 Feb 2022 10:29 AM

Re: Can some one please help me. My Sky Bill and Sky Messaging Service

Posted by a Superuser, not a Sky employee. Find out more

You need to use this link:


https://www.sky.com/help/articles/contacting-sky-accessibility

 

Go to the bottom of the page and wait for it to load as it might take a few seconds, then you should see the messaging service myself and @GD1 are seeing as being available.

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Message posted on ‎01 Feb 2022 11:44 AM - last edited: ‎01 Feb 2022 11:56 AM

Re: Can some one please help me. My Sky Bill and Sky Messaging Service

@caesarome wrote:

You need to use this link:


https://www.sky.com/help/articles/contacting-sky-accessibility

 

Go to the bottom of the page and wait for it to load as it might take a few seconds, then you should see the messaging service myself and @GD1 are seeing as being available.

  • Doesn't work for me in Edge or InPrivate mode, it looks like it would only show if I was registered with the accessibility team?
  • ETA - it is now fully loading.
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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This message was authored by: Mark39

Message posted on ‎01 Feb 2022 11:52 AM

Re: Can some one please help me. My Sky Bill and Sky Messaging Service

Posted by a Superuser, not a Sky employee. Find out more
@TechmanagerMal wrote:
  • Doesn't work for me in Edge or InPrivate mode, it looks like it would only show if I was registered with the accessibility team?

Works for me on Chrome, but the options take several seconds to populate. At first sight, you only get the first half of the page.

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This message was authored by: SKY1992bf

Message posted on ‎01 Feb 2022 11:53 AM

Re: Can some one please help me. My Sky Bill and Sky Messaging Service

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  You need to be logged in to your sky account before the options on the link provide for accessibility will work 


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