Discussion topic: Can' change my contact number on file with sky
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Message posted on 22 Sep 2025 11:58 AM
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Can' change my contact number on file with sky
Sky has my home phone number (which I do not use) on file. I would like Sky to call me on my mobile number. There doesn't appear to be a way to do this.
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Message posted on 22 Sep 2025 01:01 PM
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Re: Can' change my contact number on file with sky
Hi @GeorgeMc1 Why would Sky want to call you? I've had a few calls from Domestic & General pretending to be from Sky, but apart from that nearly forty years and not a single call.
Message posted on 22 Sep 2025 01:04 PM
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Re: Can' change my contact number on file with sky
Try adjusting your marketing preferences here
https://www.sky.com/mydetails/data-and-personalisation
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 22 Sep 2025 01:16 PM
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Re: Can' change my contact number on file with sky
Are you asking how to update your contact phone number. If so you can do this via the MySky app.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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