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Discussion topic: Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

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This message was authored by Anonymous This message was authored by: Anonymous

Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

Can I upgrade from sky q to sky glass to get out of my contract and just cancel the sky glass within the cooking off period as sky q contract cancels once I take out glass doesn't it 


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  No, you would need to take out a new minimum term if you go from Q to Glass when still in a minimum term.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  No, you would need to take out a new minimum term if you go from Q to Glass when still in a minimum term.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

Can I upgrade from sky q to sky glass to get out of my contract and just cancel the sky glass within the cooking off period as sky q contract cancels once I take out glass doesn't it 


I believe Sky are quite wise to customers doing this and instead would only present the option of switching you back from Sky Glass to Sky Q or charging you an early termination fee.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I upgrade to sky glass to get out of my contract then cancel the sky glass within 14 days

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

And suggesting your wish to beat the early termination charges by such a method isn't a wise move on Skys own forum.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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