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Discussion topic: Can I text chat with sky , not the virtual assistant , more a live chat

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This message was authored by houss.brett This message was authored by: houss.brett

Can I text chat with sky , not the virtual assistant , more a live chat

How can I live text chat with sky to down grade my service 

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This message was authored by GD1 This message was authored by: GD1

Re: Can I text chat with sky , not the virtual assistant , more a live chat

Posted by a Superuser, not a Sky employee. Find out more

@houss.brett   You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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