@Richard258
As long as you are not in a contract for the HD package (they will tell you if they are) then you should be able to cancel if you are not by giving the required 31 days notice.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
Try saying nothing when spoken to by the bot.
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