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Discussion topic: Can I call sky to reduce bills

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This message was authored by: Sue+Walker

Can I call sky to reduce bills

I need to speak to someone regarding reducing my bills or csncelling

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This message was authored by: Mark39

Re: Can I call sky to reduce bills

Posted by a Superuser, not a Sky employee. Find out more

Go ahead and call.. If you're currently 'in contract' there's unlikely to be scope for reducing your payments unless Sky agree that you can remove some packages..

This message was authored by: Daniel0210

Re: Can I call sky to reduce bills

Posted by a Superuser, not a Sky employee. Find out more

@Sue+Walker 

If you're out of contract (ie; no current discounts) call Sky and get your negotiating hat on.


You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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