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Discussion topic: Call log past few days not showing on itemised bill

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This message was authored by: Help17

Message posted on ‎29 Oct 2024 06:23 AM

Call log past few days not showing on itemised bill

Hi there

My call history is not showing up on my itemised bill for the past few days when I log into my sky account. I've made calls and send texts so should be on there. Anyone else having the same problem? 

Thank you everyone 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎29 Oct 2024 06:28 AM

Re: Call log past few days not showing on itemised bill

Posted by a Superuser, not a Sky employee. Find out more

@Help17 

It's not always instant. For example calls/texts from a couple of days before your bill is prepared sometimes show on the following months bill. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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