Call from SKY - asking for password

[Diwakar]

Hello,

I received a call from SKY from the number (Removed), saying that he wanted to check if I was on the correct package.

He then asked me my name and address, which I gave for verification, and then he asked me for the telephone password, which I refused.

He then abruptly cut the call.

Is this genuine? And whats with the strange behaviour?

Regards

D

Moderator note: Removed phone number

[caesarome]

While Sky does ask for telephone passwords so they can verify who you are I would be suspicious of such a call like this.

What you can do if you are not sure if the call is from Sky is to give them a wrong one to see what they then say, if the continue with the call then you will know it is a scammer calling.

[Mark39]

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@Diwakar wrote:

Hello,

I received a call from SKY from the number (Removed), saying that he wanted to check if I was on the correct package.

He then asked me my name and address, which I gave for verification, and then he asked me for the telephone password, which I refused.

He then abruptly cut the call.

Is this genuine? And whats with the strange behaviour?

Regards

D

Moderator note: Removed phone number

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It sounds suspicious to me. It's only Sky Protect (run by Domestic & General insurance on Sky's behalf) that might possibly be checking what package you're on a pretext to selling you their insurance service. I don't think they have access to your telephone password so they wouldn't be asking for it.