Call center

[Emmappppppp]

How can you actually get to speak to someone I've tried multiple numbers all automated?

[SKY1992bf · Accepted solution]

@Emmappppppp  All calls start with the automatic system there is no way round it, you just have to preserve and navigate your way through it 

is your query something the forum can help with and prevent the need of a call 

[Daniel0210]

@Emmappppppp 

Where are you getting these multiple numbers from? Using a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like most large companies any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.

[Emmappppppp]

Just searching for sky customer service 

mall 0333 but all automated 

[Daniel0210]

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@Daniel0210 wrote:

@Emmappppppp 

Like most large companies any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.

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@Emmappppppp 

As the last sentence of my previous post. 

[GD1]

@Emmappppppp As advised you'll need to navigate through the menu to get to the right team.  There is no way around this.

[SKY1992bf]

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@SKY1992bf wrote:

@Emmappppppp  

is your query something the forum can help with and prevent the need of a call 

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@Emmappppppp 

[Emmappppppp]

No I need to speak to a person I'm currently 1 hour in on a chat online not getting anywhere 😤

[martswain]

The 0333 numbers will connect to a human eventually if you select the correct options.