12 Mar 2023 08:39 PM
I was with bt with a contract till next year , a final bill of ,£178.67 has come from bt , how do you pay that bill?
12 Mar 2023 08:40 PM - last edited: 12 Mar 2023 08:41 PM
Posted by a Superuser, not a Sky employee. Find out more@Chris2301 You have to pay it yourself as you would normally have done then apply to sky for the switch credit
This link explains how to apply for switch credit
https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014
Note switch credit is limited to £100 per service (service = tv (currently only applies to sky Q) or broadband)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
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