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Discussion topic: Bt bill

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This message was authored by Chris2301 This message was authored by: Chris2301

Bt bill

I was with bt with a contract till next year , a final bill of ,£178.67 has come from bt , how do you pay that bill?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Bt bill

Posted by a Superuser, not a Sky employee. Find out more

@Chris2301  You have to pay it yourself as you would normally have done then apply to sky for the switch credit 

 

This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to £100 per service (service = tv (currently only applies to sky Q) or broadband)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid


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