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Discussion topic: Bills

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This message was authored by Danf1991 This message was authored by: Danf1991

Bills

Why is my first bill nearly doubled of what is should be 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

The tab headed 'your first bills' in Sky's help here explains: https://www.sky.com/help/articles/understanding-my-bills

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

The tab headed 'your first bills' in Sky's help here explains: https://www.sky.com/help/articles/understanding-my-bills

This message was authored by caesarome This message was authored by: caesarome

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

 

https://www.sky.com/help/articles/understanding-my-bills


So have you checked your future bills to see what they show:


https://www.sky.com/manage/bill/future

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

@Danf1991 

Your first couple of bills are generally greater due basically to the dates they cover. Check your future bills and see if they reflect what you were expecting. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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