If it was installed a week or so ago then where has this credit come from have you made a manual payment as doing so will not stop Sky from taking it from the payment method you have on file so this will happen and the credit can either be used against your next bill or can be refunded to you,
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
