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Discussion topic: Bills and payments page restricted

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Message posted on ‎18 Aug 2025 02:05 PM

Bills and payments page restricted

When I go onto my account and click bills & payments it comes up saying this page is restricted, how can I fix this? Thanks

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Message posted on ‎18 Aug 2025 04:12 PM

Re: Bills and payments page restricted

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@Cmcb1234 

Are you new to Sky ?

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This message was authored by: Cmcb1234

Message posted on ‎19 Aug 2025 04:05 PM

Re: Bills and payments page restricted

Yes, does it take some time to be set up?

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This message was authored by: caesarome

Message posted on ‎19 Aug 2025 04:10 PM

Re: Bills and payments page restricted

Posted by a Superuser, not a Sky employee. Find out more

@Cmcb1234 

You need to use your primary Sky ID to access your billing so try this link to see if it lets you link your account:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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