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Discussion topic: Billing

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This message was authored by amilia This message was authored by: amilia

Billing

I have removed the data of my ipad as i realzied i will not need this, will this amouunt be removed off of my bill

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This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

You mean things you've previously downloaded? No, it won't be removed from your bill.

This message was authored by caesarome This message was authored by: caesarome

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@amilia wrote:

I have removed the data of my ipad 


Di you mean you called Sky and cancelled the sim, if so you will not longer be billed for it going forward.

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amilia
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This message was authored by amilia This message was authored by: amilia

Re: Billing

I went into the app and it said removed data plan and I did that, as it's just an iPad so don't really need data on it. Just wondered if it would remove it as it was like £10 extra for something I'm not using 

This message was authored by caesarome This message was authored by: caesarome

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

You might want to call Sky to find out if you have actually cancelled it as you can only do this if you have been paying for it for 12 months or more.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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amilia
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This message was authored by amilia This message was authored by: amilia

Re: Billing

Thank you, it's the first month of having it and my first contract with sky so just a little confused, I will ring them thank you!

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