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Discussion topic: Billing

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This message was authored by Summer8 This message was authored by: Summer8

Billing

Hi I’ve recently taken out a mobile contract with yourselves and when taking it out I said I would pay via the app every month and this was arranged I made a payment on 22nd march however you are still trying to be take out the full amount via direct debit, as I have said before direct debit does not suit me and my pay days can change throughout the month is there any chance the direct debit could be cancelled please and I will continue to pay manually
Thank you

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Summer8 

You should have a continuous payment method in place. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Summer8 when you signed up you agreed to pay either by direct debit or automated monthly card payment. It's up to you to manage monthly payment on the basis of one or the other..

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