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Discussion topic: Billing

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This message was authored by Crown1 This message was authored by: Crown1

Billing

Why does my bill say -90.00 when its says above 200 credit
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Crown1 

A blue down arrow alongside amounts should give more information. As customers we can't see your bills so perhaps post an image of the relevant bill making sure to block out identifying information such as account numbers.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

A minus figure usually means you are in credit so without seeing your bill @Crown1 it might mean the £90 was taken from your outstanding credit,

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