Account & Billing
0

Discussion topic: Billing

Reply
Georgia44
What's this?
This message was authored by Georgia44 This message was authored by: Georgia44

Billing

‎22 Mar 2024 09:09 PM

Hi 

I would like to know why in This moment payment I have been charged twice for Netflix?

Report post
Post 1 of 7
429 Views
Reply
0 Likes
Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

‎22 Mar 2024 09:16 PM

Posted by a Superuser, not a Sky employee. Find out more

Different dates, perhaps?

Report post
Post 2 of 7
424 Views
Reply
0 Likes
Georgia44
What's this?
Topic Author
This message was authored by Georgia44 This message was authored by: Georgia44

Re: Billing

‎22 Mar 2024 09:17 PM

No same dates 

Report post
Post 3 of 7
422 Views
Reply
0 Likes
Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

‎22 Mar 2024 09:22 PM

Posted by a Superuser, not a Sky employee. Find out more

Well, we can't see your bills, but you could post an image. Just be sure to obscure any personal details.

Report post
Post 4 of 7
417 Views
Reply
0 Likes
SKY1992bf
What's this?
Superuser
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Billing

‎22 Mar 2024 09:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Georgia44  Are you being charged by both sky and Netflix separately?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 5 of 7
416 Views
Reply
0 Likes
Georgia44
What's this?
Topic Author
This message was authored by Georgia44 This message was authored by: Georgia44

Re: Billing

‎22 Mar 2024 09:25 PM

It just says in my sky package bill 

Netflix twice 

Report post
Post 6 of 7
413 Views
Reply
0 Likes
MarkGoldsmith
What's this?
Superuser
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Billing

‎22 Mar 2024 09:26 PM

Posted by a Superuser, not a Sky employee. Find out more
@Georgia44 wrote:

It just says in my sky package bill 

Netflix twice 

Can you post a screenshot of this, making your you remove any personal details (name, account number etc) from the picture before posting it?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 7 of 7
406 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion