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Discussion topic: Billing

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Georgia44
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This message was authored by Georgia44 This message was authored by: Georgia44

Billing

‎22 Mar 2024 09:09 PM

Hi 

I would like to know why in This moment payment I have been charged twice for Netflix?

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

‎22 Mar 2024 09:16 PM

Posted by a Superuser, not a Sky employee. Find out more

Different dates, perhaps?

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Georgia44
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Re: Billing

‎22 Mar 2024 09:17 PM

No same dates 

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Billing

‎22 Mar 2024 09:22 PM

Posted by a Superuser, not a Sky employee. Find out more

Well, we can't see your bills, but you could post an image. Just be sure to obscure any personal details.

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SKY1992bf
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Re: Billing

‎22 Mar 2024 09:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Georgia44  Are you being charged by both sky and Netflix separately?


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Georgia44
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Re: Billing

‎22 Mar 2024 09:25 PM

It just says in my sky package bill 

Netflix twice 

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MarkGoldsmith
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Re: Billing

‎22 Mar 2024 09:26 PM

Posted by a Superuser, not a Sky employee. Find out more
@Georgia44 wrote:

It just says in my sky package bill 

Netflix twice 

Can you post a screenshot of this, making your you remove any personal details (name, account number etc) from the picture before posting it?

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