18 Mar 2024 12:52 PM
18 Mar 2024 01:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Donna69 wrote:
I need a manager to look at this i cant get through on the phone im not setting up new payment details until they sort my bill out as im fed up with being charged for somethg i havent got anymore
@Donna69 This is a forum of other Sky customers so know Sky Manager will look at your issue by you posting on here. Also no one at Sky would know who you are from a forum post.
However if you can provide more information over e act what your problem is it's possible the community here can advise further.
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18 Mar 2024 01:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Donna69 wrote:
I need a manager to look at this i cant get through on the phone im not setting up new payment details until they sort my bill out as im fed up with being charged for somethg i havent got anymore
Sky won't talk to you while you're in breach of contract. Simplest solution is to set up a monthly payment as Sky require, then you'll be able to talk to an adviser. Sky will of course reimburse you if they've made a billing mistake.
18 Mar 2024 01:45 PM
Posted by a Superuser, not a Sky employee. Find out moreAre your services restricted because of a missed payment which would explain why you can't get through on the phone?
No problem. Browse or search to find help, or start a new discussion on Community.
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