27 Dec 2024 09:48 AM
Got billed today even though both my sky bills are paid up to date, has 'sky subscriber' showed up on anyone's bank and if so what was it for?
thanks
27 Dec 2024 09:52 AM
Posted by a Superuser, not a Sky employee. Find out more
@Jacq wrote:Got billed today even though both my sky bills are paid up to date
Did you make manual payments?
27 Dec 2024 10:07 AM
No the payment just came out, it is saying pending. It isn't on a date that my sky direct debits normally come out
27 Dec 2024 10:09 AM - last edited: 27 Dec 2024 10:50 AM
Posted by a Superuser, not a Sky employee. Find out moreSounds suspicious.
If none of your Sky billing shows it then I'd query it with your bank first.
EDIT: Just checked mine
For a credit card payment it says 'Sky Mobile' and 'Sky Subscription'. (There's no mention of my account number)
27 Dec 2024 10:11 AM
Posted by a Superuser, not a Sky employee. Find out moreI think Sky use your account number as the reference number so does this match up ?
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