20 Nov 2023 05:33 PMPosted by a Superuser, not a Sky employee. Find out more
Bills are created 14 days ealier so that bill will be created on the 1st December when you are still a customer as the billing does stop just because you have give notice.
Once you have left the overpayment will appear as a credit on your account so post back on here when this happens as we can get Sky's messaging team to contct you as they can refund it back to you.
Reemember you have to give the required notice to cancel a contract, which is 31 days for TV and 14 days for Broadband and Talk unless you transfer elsewhere.
20 Nov 2023 05:38 PM
I also have a separate price of £13.10 for the 1st Dec - 14th Dec.
Yes sky had more than 31 days notice that I was not going to renew with them.
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