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Discussion topic: Bill

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This message was authored by Jamie999 This message was authored by: Jamie999

Bill

I have an amount of £45.00 coming out of my account every month.  I can not see this direct debit on My Sky account.  All other direct debits are correct.  Who do I call?

 

Thanks

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This message was authored by Mark39 This message was authored by: Mark39

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

You should be able to see it online by selecting the change payment method link here: https://www.sky.com/bill

Jamie999
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This message was authored by Jamie999 This message was authored by: Jamie999

Re: Bill

Yep.  Done that.  All of what is on there is correct.  However the £45.00 that comes out of my account is not on there.  The Sky logo is next to the direct debit but I cannot see it on My Bills.

This message was authored by Mark39 This message was authored by: Mark39

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Jamie999 wrote:

Yep.  Done that.  All of what is on there is correct.


What's on there? It should include your bank a count number and sort code.

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