10 Mar 2023 02:28 PM
I have cancelled my sky subscription. My next bill is -£59. What does this mean?
10 Mar 2023 02:30 PM
Posted by a Superuser, not a Sky employee. Find out moreIt means you're in credit.
10 Mar 2023 02:31 PM
Ah ok thank you. So they should refund that to me
10 Mar 2023 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more@nsmith19 how long ago did you cancel
your account could be in credit for days paid for beyond notice period expiring
10 Mar 2023 02:35 PM
Posted by a Superuser, not a Sky employee. Find out more@nsmith19 Automatic refunds can take upto six weeks from termination date but if you give them a call it'll take between 3-5 working days
alternatively we can alert the community messaging team to contact you from here if you prefer
10 Mar 2023 02:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@nsmith19 wrote:
Ah ok thank you. So they should refund that to me
Yes, if no further charges are due, you should receive an automatic refund within around 6 weeks.
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