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Discussion topic: Bill

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This message was authored by Palmerketlocks This message was authored by: Palmerketlocks

Bill

Hello. I rang yesterday  I can not get sky sport it's says I am not subscribed but I am paying for it 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Palmerketlocks 
This is primarily a customer helps customer forum. You aren’t addressing Sky Customer Services here. So what did Customer Services say when you rang? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Palmerketlocks 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Bill

Posted by a Sky employee

Thank you for escalating this. We’ve sent an invite to chat

This message was authored by Addie15 This message was authored by: Addie15

Re: Bill

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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