Bill won’t load

[Jonny1892]

My bills won't load for me to see. The screen just keeps refreshing and doesn't fully load. I have cleared my cookies/cache, I have tried on my phone, on the app, on a computer and iPad search engine and it's the same across them all

[Greenfingers001]

Hi there @Jonny1892 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Linda1892]

Hi

my chat seemed to have disappeared.

i managed to log in with my primary email as advised and my bills still won't load 

[caesarome]

The chat will only be visible when you login in here with your @Jonny1892 @account.