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Discussion topic: Bill went up a good amount not happy

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This message was authored by ChelsDoc This message was authored by: ChelsDoc

Bill went up a good amount not happy

My bill was £62.71 and now jumped up to £93.99 this month without being told am not happy , I bought a film at £5.99 so expected that to be added on but not all that . This needs sorted asap it's far to expensive to be paying a month . Thanks 

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Bill went up a good amount not happy

Posted by a Superuser, not a Sky employee. Find out more

@ChelsDoc Nothing will get sorted by posting on the forum, if you want to negotiate a new deal you will have to call Sky.

ChelsDoc
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This message was authored by ChelsDoc This message was authored by: ChelsDoc

Re: Bill went up a good amount not happy

Thank you , I tried calling before work couldn't get through il try tomorrow 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill went up a good amount not happy

Posted by a Superuser, not a Sky employee. Find out more

@ChelsDoc 
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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