26 Feb 2024 07:22 AM
My bill was £62.71 and now jumped up to £93.99 this month without being told am not happy , I bought a film at £5.99 so expected that to be added on but not all that . This needs sorted asap it's far to expensive to be paying a month . Thanks
26 Feb 2024 07:23 AM
Posted by a Superuser, not a Sky employee. Find out more@ChelsDoc Nothing will get sorted by posting on the forum, if you want to negotiate a new deal you will have to call Sky.
26 Feb 2024 07:25 AM
Thank you , I tried calling before work couldn't get through il try tomorrow
26 Feb 2024 07:25 AM
Posted by a Superuser, not a Sky employee. Find out more@ChelsDoc
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
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