Bill too high and been blocked

[Kathleen1188]

I can't afford to pay my sky bill as it is nearly £300 now but do want my sky back on.is there a payment plan I could adhere to to get reactivated.

[Mister_Dalek]

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@Kathleen1188 wrote:
I can't afford to pay my sky bill as it is nearly £300 now but do want my sky back on.is there a payment plan I could adhere to to get reactivated.

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£300?!?! What on earth is in your package? 

You'll need to ring Sky to find out if they will agree to put you on a cheaper package. 

You should perhaps first of all make note of exactly what you watch. Much of the content available on Sky is available to stream elsewhere, often for free or a fair bit cheaper. 

[Kathleen1188]

My original package os £140 but i fell out of work and they agreed to roll it over to the next month but still never got finacially ready . but now i am finacially able but £300 is too much.

[Daniel0210 · Accepted solution]

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@Kathleen1188 wrote:
but do want my sky back on.is there a payment plan I could adhere to to get reactivated.

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@Kathleen1188 
If your Sky services have been restricted any calls to Sky will just prompt you to pay. Restrictions are normally only due to a missed payment. Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week as banks are closed.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.

[Exiled-in-HH]

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@Kathleen1188 wrote:
I can't afford to pay my sky bill as it is nearly £300 now but do want my sky back on.is there a payment plan I could adhere to to get reactivated.

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You'll have to pay off your debt as quickly as possible😟

In the meantime use the apps on your Smart TV ... including NOWTV for access to Sky subscription channels😉