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Discussion topic: Bill paid 1 day late

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Message posted on ‎13 Oct 2024 02:15 PM

Bill paid 1 day late

Can anyone help I was away out of the country I've just returned home. I tried to pay my bill whilst I was away but it wouldn't let me login. I've paid it today but it was due yesterday I've never ever missed a payment before will this effect my credit score 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎13 Oct 2024 02:17 PM

Re: Bill paid 1 day late

Posted by a Superuser, not a Sky employee. Find out more

@Munkies123  Possibly yes as you were late regardless of it being only a day late 


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Message posted on ‎13 Oct 2024 03:59 PM

Re: Bill paid 1 day late

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@Munkies123 

What @SKY1992bf says is correct but as yesterday was a Saturday you may be okay as payments aren't processed at a weekend.

 

The T's and C's do state you should have a direct debit or continuous card payment set up which would have meant you wouldn't have had this problem.


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Message posted on ‎13 Oct 2024 04:05 PM

Re: Bill paid 1 day late

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You shoild be OK @Munkies123 due to youyr billing date falling on the weekend so what does your online bill now show:

 

https://www.sky.com/bill/tv-broadband-talk

 

Going forward as noted above by @Daniel0210 you should have something setip on your account so the bill can be paid automatically each month.

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This message was authored by: Munkies123

Message posted on ‎13 Oct 2024 04:33 PM

Re: Bill paid 1 day late

It shows as paid I went on chat and asked them but got no sensible answer. There is a payment card in there which is odd I've never ever missed a payment with anyone 

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Message posted on ‎13 Oct 2024 04:42 PM

Re: Bill paid 1 day late

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If it is showing as paid then you should be OK.

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