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Discussion topic: Bill is saying balance is 0

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This message was authored by: Lewlay0

Bill is saying balance is 0

I go to check my bill but it's saying balance is 0 does that mean I've already paid it for next month 

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This message was authored by: caesarome

Re: Bill is saying balance is 0

Posted by a Superuser, not a Sky employee. Find out more

@Lewlay0 wrote:

does that mean I've already paid it for next month 


Yes, as it has been paid, above the balance it will show you that the payment was taken so do you see this ?

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This message was authored by: Lewlay0

Re: Bill is saying balance is 0

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 that's what it says I'm confused ha 

This message was authored by: caesarome

Re: Bill is saying balance is 0

Posted by a Superuser, not a Sky employee. Find out more

@Lewlay0 

It does show that you made 2 manual payments on the 3rd and 6th July so your bill has been paid. 

 

What shows on what will be your next bill ?

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This message was authored by: Lewlay0

Re: Bill is saying balance is 0

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This message was authored by: caesarome

Re: Bill is saying balance is 0

Posted by a Superuser, not a Sky employee. Find out more

That doesn't really show much as we need to see what they are billing you for but it looks correct to me, on the first one you appear to have made two manual payments although one failed so the bill was paid at £14.60, the second one you bill appears to be £22.25.

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