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Discussion topic: Bill increase

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This message was authored by Lee100 This message was authored by: Lee100

Bill increase

Hi by previous bill was £117 it's gone up to £132 I rung sky up to discuss my bill they said they can puy me on a 18 month contract at £142 , fixed or £132 if I continue not in contract, which doesn't make any sense to me, I've been with sky over 30 years I've got full package & Internet & calls, I think that's a bit steep
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@Lee100 

The different figures you quoted don't sound right. 

If your discount has ended I would suggest re-contacting Sky to clarify the deal they can do which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

 

edit: your duplicate thread has been removed. You don't need two. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Lee100
Topic Author
This message was authored by Lee100 This message was authored by: Lee100

Re: Bill increase

Hi yeh I did I rung sky today my contract run out last month so my package went up from £117 to £132 not fixed fixed for another year was £142, but obviously that can still increase slightly,  

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@Lee100 wrote:

Hi yeh I did I rung sky today my contract run out last month so my package went up from £117 to £132 not fixed fixed for another year was £142, but obviously that can still increase slightly,  


Is it possible your misheard the figure as the renewal deal will not be more than the current list price that you would be paying?



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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@Lee100 

I agree with @MarkGoldsmith 


@Daniel0210 wrote:

@Lee100 

The different figures you quoted don't sound right. 


Could they be the other way round? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by daveNOS This message was authored by: daveNOS

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

It's quite possible the figures mentioned are correct as the £132 figure would be subject to the annual price rise which may take it above the fixed £142.

-------- Please note i am not a Sky employee ----------
Lee100
Topic Author
This message was authored by Lee100 This message was authored by: Lee100

Re: Bill increase

Hi thanks for replies yeh it was definitely dearer on fixed tariff, that's why I rung twice to make sure, I said I'm not paying £142 

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