@Cliona06
A discounted deal may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out and for Sky Broadband/Talk Sky should send you an email. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This might also help to explain
https://www.sky.com/help/articles/been-overcharged
▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
