Bill has gone from £29 to £49 a month. Think my deal has ended, but don't want to leave

[Nicki77]

It would seem that over the last few months my deal has ended. My payment was £29 a month, it then went to £39 and is now £49.

Are there any incentives to stay as I really can't afford that for a pretty basic package.

[Daniel0210]

@Nicki77 
You’re not talking to Sky Customer Services on here. This is a customer based forum where customers try to help other customers.

Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave