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Discussion topic: Bill being more expensive than agreed

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Avatar for Lara14
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This message was authored by: Lara14

Message posted on ‎10 Dec 2024 05:56 PM

Bill being more expensive than agreed

I have upgraded my phone it said it would cost £47 and now I'm being charged £65? Why am I being charged an additional £28

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎10 Dec 2024 06:03 PM

Re: Bill being more expensive than agreed

Posted by a Superuser, not a Sky employee. Find out more

@Lara14 

Was the first bill for a longer period than the usual one month? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎10 Dec 2024 06:04 PM

Re: Bill being more expensive than agreed

Posted by a Superuser, not a Sky employee. Find out more

Did you return your phone as trade in?  If so, has it been processed yet?  (It's taking around 2-3 weeks atm)

I am just another Sky customer and my views are my own even if you don't like the answers
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