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Discussion topic: Bill Paid,Yet Balance due remain

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Berthier
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This message was authored by Berthier This message was authored by: Berthier

Bill Paid,Yet Balance due remain

‎14 May 2024 04:49 PM

I have oaid my bill but the system has not been updated with my payment as yet.

Therefore my account is still showing a payment due balance and my TV is displaying to login to sky.com/Myaccount, but there is not an option to select to report and prove payment has been made.

 

Please advise

 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Bill Paid,Yet Balance due remain

‎14 May 2024 04:52 PM

Posted by a Superuser, not a Sky employee. Find out more

@Berthier  You will need to wait for payment to clear which can take a couple of days.

 

You will also need to setup a new direct debit too.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Mark39
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Re: Bill Paid,Yet Balance due remain

‎14 May 2024 04:57 PM

Posted by a Superuser, not a Sky employee. Find out more

@Berthier did Sky specifically ask you to make a manual payment?

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