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Discussion topic: Being charged for phone tha
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This message was authored by: Sazzle76
Message posted on 01 Sep 2024 04:47 PM
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Being charged for phone tha
This is for my mother in law.
she has a mobile with a contract and was told that it's paid off. She's bought a new phone and put her sky SIM card in it but her bill shows that she is paying £4 a month for the original phone
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Sep 2024 04:49 PM
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Re: Being charged for phone tha
Most likely for the data plan that she's still using in her new phone.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Sazzle76
Message posted on 07 Sep 2024 06:57 AM
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Re: Being charged for phone tha
Thank you. We got it sorted and found that her contract was 3 years not 2 so the charge is for her previous phone.
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