April price increase

[ellymay122]

My future bills for April & May have not increased when will the be showing the increase 

[caesarome]

Are you new to Sky because I believe your price is protected for 60 days if you are.

[ellymay122]

No been a new customer for 12 months April @ May Bills have not increased 

[PandJ2020]

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@ellymay122 wrote:

No been a new customer for 12 months April @ May Bills have not increased 

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Mine have not updated either.  I do wonder about Sky's billing system sometimes.

The contract clearly states 31 days notice must be given.

[JADex1]

Grossly unfair they've very quickly applied my price increase and I've been 13 years with them! One rule for some another for others !

[Mark39]

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@JADex1 wrote:

Grossly unfair they've very quickly applied my price increase and I've been 13 years with them! One rule for some another for others !

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The price increase is effective for all liable customers from 1 April.

[LynMacK]

My current package is £37 a month, my future bills are going up to £41.50 thats over 10 %. When I took the package out I specifically asked when it went up in April would it be more than £3.70 (10 %) I was told no its never gone up that much , usual increase was 6-7 % between £2.20 -£2.60. 

I was assured of this and now is around a 12% increase. Can anyone shed any light before I attempt to get through on the phone. Many Thanks

[Mark39]

@LynMacK the increase is based on the undiscounted list price, rather than the discounted price you may be paying. Sky say it averages around 6.9%

[LynMacK]

Thanks for the confirm @Mark39 

[Ney02]

I just looked online and my April bill for FTTC with Sky had also not updated. Yet I got emailed over 2 weeks ago to say it would be going up by £3.50 a month.

My bill is in April is due 5th of every month.

my FTTC 18 month contract dont end till September.