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Discussion topic: Am moving out of my rented property in a week's time..going abroad. How do i go about cancelling br

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This message was authored by: M-c

Am moving out of my rented property in a week's time..going abroad. How do i go about cancelling br

Am moving abroad in a week's time and need to cancel my Sky broadband. 

What is the procedure?

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This message was authored by: Annie+UK

Re: Am moving out of my rented property in a week's time..going abroad. How do i go about cancellin

Posted by a Superuser, not a Sky employee. Find out more

Phone Sky

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This message was authored by: Daniel0210

Re: Am moving out of my rented property in a week's time..going abroad. How do i go about cancellin

Posted by a Superuser, not a Sky employee. Find out more

@M-c 

You've left it a bit late from the point of view of returning the hub.


To cancel Sky Broadband and Sky Talk the below link explains the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.


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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Chrisee

Re: Am moving out of my rented property in a week's time..going abroad. How do i go about cancellin

Posted by a Superuser, not a Sky employee. Find out more

@M-c you have to call Sky and give 14 days noticexand if still in the 24 month fixed contract term you will be charged a cancellation fee. You also will probably have to return your Sky hub see https://www.sky.com/help/articles/return-tv-broadband

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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