0

Discussion topic: Agreement ended November but I’m getting billed until January is this right?

Reply
Avatar for Bowbow1
Level 1 icon
What's this?
This message was authored by: Bowbow1

Message posted on ‎14 Dec 2024 06:18 PM

Agreement ended November but I’m getting billed until January is this right?

My credit agreement for my iPad ended 23rd November so does it sound right to anyone that I'm still being charged a full payment December to January? Surely the November payment should've been the last one?

Any help or advice would be appreciated

Report post
Post 1 of 6
313 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎14 Dec 2024 06:28 PM

Re: Agreement ended November but I’m getting billed until January is this right?

Posted by a Superuser, not a Sky employee. Find out more

Are you sure your agreement has ended?

 

Many think a Swap24 contract is 24 months (where it's actually 36)

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 6
307 Views
Reply
Avatar for Bowbow1
Level 1 icon
What's this?
Topic Author
This message was authored by: Bowbow1

Message posted on ‎15 Dec 2024 12:12 AM

Re: Agreement ended November but I’m getting billed until January is this right?

Yes it has ended it states the end date as the 23rd November 2024 

Report post
Post 3 of 6
281 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎15 Dec 2024 09:41 AM - last edited: ‎15 Dec 2024 10:04 AM

Re: Agreement ended November but I’m getting billed until January is this right?

Posted by a Superuser, not a Sky employee. Find out more

Are you sure the payment is not for the iPad but is for the sim ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 6
265 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎15 Dec 2024 10:00 AM

Re: Agreement ended November but I’m getting billed until January is this right?

Posted by a Superuser, not a Sky employee. Find out more

I'll guess you'll have to call Sky to see what's going on...

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 5 of 6
260 Views
0 Likes
Reply
Avatar for Bowbow1
Level 1 icon
What's this?
Topic Author
This message was authored by: Bowbow1

Message posted on ‎15 Dec 2024 10:40 AM

Re: Agreement ended November but I’m getting billed until January is this right?

@caesarome and I don't have a sim for that only use WiFi.

@PandJ2020 thanks for trying though 

Report post
Post 6 of 6
250 Views
0 Likes
Reply
Reply