I'm trying to add sports to my package. On the app it says £22 a month and that it will also give a discount on cinema. When I try and add it says there's been a problem so doesn't allow. So I tried to do it on the tv itself but it's a different price (£25) and says that by adding sports it will increase cinema by £3. Which is totally different to what the app says. Does anyone have any advice before I call customer service tomorrow?
Posted by a Superuser, not a Sky employee. Find out more
On the app have you trioed logging out then back in before trying again, if this fails you will need to call.
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