Discussion topic: Add wife to account
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Message posted on 28 May 2025 12:50 PM
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Add wife to account
Please can my wife be added to account I am suffering with hearing and it's annoying when I have to speak but can't here
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All Replies
Message posted on 28 May 2025 01:03 PM
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Re: Add wife to account
@Ian1910 I'm afraid it's not possible to have 2 person on the account, however have you considered registering with the Accessibility Team as they have a number of different contact options. https://www.sky.com/help/articles/contacting-sky-accessibility
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 28 May 2025 01:06 PM
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Re: Add wife to account
If she knows the telephone password then she will be able to speak to Sky for certain changes (not cancellation for example).
Message posted on 28 May 2025 02:45 PM
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Re: Add wife to account
No they wouldn't talk to her she had to get me so annoying
Message posted on 28 May 2025 02:48 PM - last edited: 28 May 2025 02:49 PM
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Re: Add wife to account
@Ian1910 wrote:
No they wouldn't talk to her she had to get me so annoying
Did she know the telephone password set up so Sky can identify you/her?
What was the purpose of the call? She cancel cancel any aspect of your account.
Did you follow the advice from @GD1 and sign up for the Accessibility Team.
If you have health issues that affect your ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look here… ~
https://www.skyaccessibility.sky/
https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers
https://www.sky.com/help/articles/third-party-assistance
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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