Discussion topic: Account restrictions but in credit
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Message posted on 15 Nov 2024 02:20 PM
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Account restrictions but in credit
I am trying to upgrade my sons iPad but each time I go to the shop I get an error saying outstanding actions on my account. I have been a customer for around 15 years never missed a bill and am in credit. Due to this error I am unable to add anything to my devices
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Message posted on 15 Nov 2024 05:47 PM
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Re: Account restrictions but in credit
@davidshailes wrote:
I am trying to upgrade my sons iPad but each time I go to the shop I get an error saying outstanding actions on my account. I have been a customer for around 15 years never missed a bill and am in credit. Due to this error I am unable to add anything to my devices
@davidshailes I think you will need to call Sky to speak to an advisor
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
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